Suhep Pricing Plans Compared



Choose the plan that fits your support needs.

Plans Overview



| Feature | Free | Starter (₹499/mo) | Pro (₹999/mo) | Business (₹2,499/mo) | |---------|------|-------------------|---------------|----------------------| | Tickets/month | 100 | 500 | Unlimited | Unlimited | | Agents | 1 | 2 | 5 | 15 | | Knowledge base | 50 articles | 100 articles | Unlimited articles | Unlimited articles | | AI responses | 50/month | 200/month | 500/month + BYOK | 2,000/month + BYOK | | Email | Included | Included | Included | Included | | Live chat | Not included | Included | Included | Included | | WhatsApp | Not included | Not included | Guided setup review | Guided setup review | | Instagram | Not included | Not included | Not included | Guided setup review | | Custom domain | Not included | Not included | Included | Included | | Remove branding | Not included | Not included | Included | Full white-label controls | | API access | Not included | Not included | Not included | Review/custom approval required | | SSO | Not included | Not included | Not included | Review/custom approval required |

Which Plan Is Right?



Free — you're a solo founder testing inbox basics, limited AI responses, and a small knowledge base. Free does not include live chat or the embeddable chat widget.

Starter — you need live chat, the widget, more ticket capacity, and a small team workspace.

Pro — you have a growing support team and need WhatsApp in a guided setup review, custom domain, and BYOK AI capacity.

Business — you need stronger reporting, WhatsApp/Instagram guided setup review, API/SSO review or custom approval, and white-label controls.

Billing



  • •Monthly or annual pricing is available on the public pricing page
  • •Annual billing can save 20% on eligible paid plans
  • •INR paid plans can use secure Razorpay checkout after signing in to a Suhep workspace
  • •USD billing, enterprise plans, invoices, WhatsApp, Instagram, API access, and SSO may still use guided activation, review, or custom approval
  • •Free signup does not require a card
  • •Billing changes, cancellations, and refunds are reviewed against the account arrangement active on your workspace